Smash Free Guarantee
We understand the excitement of receiving a beautiful mirror for your home. We also understand the anxiety that can come with the thought of it arriving in anything less than perfect condition. That's why we've implemented our Smash Free Guarantee, ensuring your mirror reaches you in pristine condition or your money back.
Our Commitment to Careful Packaging:
We take great pride in our packaging process. Each mirror is handled with the utmost care by our trained team, ensuring it is securely packed to withstand the journey to your doorstep. Our packaging materials include cardboard, bubble wrap, foam and corrugated plastics specifically chosen to provide maximum protection.
Delivery Partners Dedicated to Safety:
We've partnered with trusted courier services who share our commitment to safe and secure deliveries. Our delivery partners are trained to handle fragile items, with protocols in place to guarantee the safe transportation of your mirror from our store to your home.
Unavoidable Rare Damages? We've Got You Covered:
Whilst we do go to great lengths to minimise any risk of damage, we understand that rare instances may occur. In such cases, our Smash Free Guarantee ensures that you will either receive a replacement mirror or a full refund.
Easy Process for Peace of Mind:
If, by any chance, your mirror arrives damaged, simply contact us through one of the following methods:
- Get in touch via the 'Contact Us' tab on our website.
- Visit our physical store at 172 Hoddle Street, Abbotsford VIC 3067
- Call our team on (03) 9417 1100
- Email us at info@mirror-mirror.com.au
Don't Risk It!
Shop with confidence knowing that your mirror will arrive in perfect condition. If not; your money back. Guaranteed.